Automation & AI Workflows

Turning E Commerce Personalisation Into an Automated Product Discovery Experience

A behaviour driven recommendation engine wired directly into the shopping experience, introducing personalised product discovery while keeping the store fast, responsive and simple.

Industry
E Commerce
Year
Duration

Client

E commerce platform

Increase in product engagement from recommendations
22%Increase in product engagement from recommendations
Page load time
Under 2sPage load time
Contextual suggestions across the shopping experience
Real timeContextual suggestions across the shopping experience
Modular recommendation architecture for later personalisation
ML readyModular recommendation architecture for later personalisation
The challenge

Where they were starting from.

The e commerce platform needed a smarter way to help customers discover relevant products without relying entirely on manual merchandising. The goal was to introduce personalised product recommendations while keeping the shopping experience fast, responsive and simple.

Our approach

Four decisions that shaped the outcome.

  1. 01

    AI Product Recommendations

    Built a recommendation engine using customer behaviour, click patterns, category context and product attributes to dynamically suggest relevant products.

  2. 02

    Smart UX Automation

    Integrated recommendation logic directly into the shopping experience so product suggestions could adapt to the user's browsing context in real time.

  3. 03

    Scalable Architecture

    Designed the recommendation layer to be modular and ML ready, allowing more advanced personalisation to be introduced later.

  4. 04

    Performance Automation

    Implemented caching, progressive loading and optimised delivery through Vercel's CDN to maintain a fast experience across devices.

The outcome

An automated product discovery system that uses customer behaviour and product context to deliver more relevant shopping experiences at scale.

Built with

  • React.js
  • Next.js
  • TailwindCSS
  • AI Recommendation Logic
  • Vercel
  • GitHub
The service behind it

Automation & AI Workflows

AI-powered workflows and smart integrations that reduce manual work and improve efficiency.

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